At Rang Kissed, we are committed to providing our customers with high-quality fashion apparel that reflects their unique style and personality. We want you to be completely satisfied with your purchase. If for any reason you are not, we offer the following return policy for our women’s fashion apparel:
1. Eligibility for Returns
You may request a return within 7 days of receiving your order. To be eligible for a return, the following conditions must be met:
The item must be in its original, unworn, and unwashed condition.
All original tags, labels, and packaging must be intact and undamaged.
The item must not be marked as “Final Sale” or a non-returnable item.
Intimate apparel such as lingerie and swimwear is not eligible for return due to hygiene reasons.
2. Initiate the Return Process
To initiate a return, please follow these steps:
Log in to your Rang Kissed account on our website.
Navigate to the “Order History” section and select the order containing the item you wish to return.
Follow the provided instructions to request a return.
3. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a Rang Kissed error or a defective item. We recommend using a trackable shipping method to ensure the safe return of your items. Please retain your shipping receipt and tracking information.
4. Inspection and Refund
Once we receive your returned item, it will be inspected to ensure it meets the eligibility criteria mentioned above. After the inspection, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase. Please note that shipping and handling fees are non-refundable.
5. Exchanges
We currently do not offer direct exchanges. If you would like to exchange an item, we recommend returning the unwanted item for a refund and placing a new order for the item you desire.
6. Contact Us
If you have any questions or need assistance with the return process, our customer support team is here to help. You can reach us through our website’s “Contact Us” page or by emailing [rangkissed@gmail.com].
Rang Kissed is dedicated to providing an exceptional shopping experience, and we appreciate your trust in our brand. We strive to make the return process as easy and hassle-free as possible, ensuring that you are delighted with every purchase you make from us. Thank you for choosing Rang Kissed for your fashion needs!
Note: Rang Kissed reserves the right to amend this return policy at any time. Please refer to our website for the most up-to-date information.